What Does an Injury Lawyer Do After an Accident?

When an accident first occurs, the world's spinning for people and they don't even really know where to start with the claims process. They haven't been through it before, or maybe they have but just at a different level. Maybe the person's been involved in a minor fender bender once upon a time, but now you have mounting medical bills, you have significant injuries, you're knocked out of work, and you don't know how to go about that with your insurance company, the other guy's insurance company. And we understand that frustration, that confusion, and we pride ourselves on giving a client comfort and clarity. This is not my case. It's never my case. It's never our case. It's the client's case. And they have the right to know what's going on, what the strategy is, what their case looks like, what the strengths, what the weaknesses are. And I really think that that's what sets McKenzie and Snyder apart is the quality of that communication. As I've always said, there's a volume of communication that's important — how often we're speaking with clients, that's important — just as important as quality communication. We do claims all day long. It's what we do. We do auto accident cases all day long. So we know the nuances. We've seen situations like yours before. We know what you're going through 100%. We pride ourselves in helping people feel that lifeline, feel that comfort, because I find it's an enjoyable process for us. You have someone come to us with tons of questions, tons of concerns. And when we can listen to that person, find out what's really happening in their world specifically, and we can take our expertise and apply it to their specific situation, we can map out a success strategy for them. And nothing feels better than a client saying — you can feel the weight just drop off their shoulders — "oh my gosh, thank you for helping me understand how this works, how I can envision this process playing out for me, how I can make sure that I'm protected at the end of the day." That's what we do and that's what we're here for.